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SMC Provides Crucial Surge Protection & Diagnostics For Decontamination Units

PRODUCT: smc
HISTORY: SMH Products, a leading manufacturer specialising in decontamination equipment for hazardous materials encountered a significant challenge when their customers started reporting frequent equipment malfunctions. Upon a swift and thorough investigation, it was determined that these issues were primarily attributed to overvoltage, damaging the PCB within the water heaters.

The SMC has proven to be an invaluable asset for SMH Products, serving as a critical protective component for their equipment, streamlining the diagnostic phase and reduced cost for their engineers.

SMH Products, a leading manufacturer specialising in decontamination equipment for hazardous materials encountered a significant challenge when their customers started reporting frequent equipment malfunctions. Upon a swift and thorough investigation, it was determined that these issues were primarily attributed to overvoltage, damaging the PCB within the water heaters. This
caused the units to malfunction or stop functioning altogether. In response to these issues, the Sollatek Multifunction Controller (SMC) was recommended.

The primary purpose of the SMC was to protect against overvoltage, with its secondary role as an aid in identifying the underlying causes of electrical damage to the PCBs. The introduction of the SMC was significant for SMH specifically during their diagnostic process. Previously, addressing equipment faults required the immediate dispatch of an engineer, a costly and time-consuming endeavour. However, with the installation of the SMC, engineers could now pinpoint potential issues without an on-site visit, greatly simplifying their process.